Note:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
очень красивая сумка
The bag came in a month, for this site it's fast enough. Embroidery on the bag is neat, the threads do not stick out anywhere. The bag itself is made of velvet-whether blue, or blue. How light will lie. I'm happy with the purchase, I recommend the store
Красивая сумка, но пришла со сломанным механизмом. Не закрывается, к сожалению. Вернули деньги.
Amazing product! Bigger than imagined. Toop quality excellent!
Love this purse! Just as described.!
Очень сильно довольна сумкой, она просто прекрасна, качество хорошее, никакие нити не торчат, сумка не пахнет, была хорошо упакована и не повредилась, продавец в подарок дал резинку и желтый пакетик(без понятия что это). Доставка была не слишком долгой, пришла ровно за месяц в казахстан(ЮК)
The bag is as in the pictures. It is very nice
Lovely handbag :) thanks to the store! :) still as a gift put a very cute rubber for hair
Best
The bag is cute, without defects, except that somewhere there are traces of glue from under the pasted stars, but they're small. The store also left inside a gift, a rubber band for hair. Trivia, but nice! Thank you! Delivery is not the fastest, but also short. One and a half months to Krasnoyarsk.
i love it! ordered 5/5 and received 7/2. it’s very cute and the perfect size to carry around! i can fit my phone, wallet, keys, as well as a lot of other things! the store also included a lemon sachet and a cute hair tie!
The handbag is very beautiful. It looks stylish. Seller good. Delivery about three weeks to Odessa. Inside the hair band. Stylish accessory. Recommend!
Handbag corresponds to the description, odorless, we will check the strength
It's so cute! And big enough for my phone and wallet and some other things. 100% recommend! It took almost two months to arrive but I'm sure it's because of the corona crisis that the shipping was delayed. The small gift is super cute!
Looks trashy and cheap.
Perfect.
great quality. thank you.
The bag is very beautiful, but came to me with a non-working clasp. The bag Pro did not close, as the beads that should keep the bag closed were soldered too up. I had to try to fix the situation myself, since I took it for a gift. If you take it for yourself, it's not so scary. If you want to give it to someone, think twice.
The bag is excellent quality, but the month and the sun are glued upside down
Very beautiful handbag! The store also sent a small gift-an elastic band for hair. Thank you very much!
Спасибобольшоепродавцу. заказбылотправленоченьбыстрои, honestly, несмотрянаситуациювмире, весьмабыстродоставлен. за15днейдосанкт-петербурга. Quality, каквописании. ребёнокдоволен, нуиродителиотэтогосчастливы. recommend!
Larger than I expected. Very pretty. Metal tabs that the shoulder chain attach to are quite small and thin, so I am reconsidering this as a gift for a pre-teen! The rest of the purse is sturdy and seems to be well made. Seller: Thank You for the little gift
Nice handbag
The bag has been going well since January, came in late April. Very satisfied + put an elastic band for hair as a gift. Let's see how it will be in the sock✨
I received it in a bad color but true to the description and totally refunded