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Color Changing Constellation Printed Ceramic Mug

35 reviews
100% of buyers enjoyed this product! 150 orders
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  • Item Type: Mug
  • Material: Ceramic
  • Capacity: 330 ml
  • Size: 8.2 cm x 9.6 cm
  • Color: Black
  • Package Includes: 1 Pc
  • Feature: Color Changing Print

Notes:

  • Due to the light and screen setting difference, the item’s color may be slightly different from the pictures.

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of myzodiacgems (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://myzodiacgems.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

35 reviews
100% of buyers enjoyed this product!
5 stars
(35)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 star
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Buyer
Review
A***a
verifed buyer
4 Jan 2019

Excellent mug, the track was tracked all the way, with the store did not communicate, sent a small gift))

Customer
verifed buyer
29 Dec 2018

I tried it with hot water in 40 s you already see the other face very good

D***v
verifed buyer
23 Dec 2018

Excellent mug, all as indicated. The material is good. In general, i liked everything, i recommend buying and not to be afraid =)

M***v
verifed buyer
21 Dec 2018

Great item, thank you so well packed

J***a
verifed buyer
5 Dec 2018

All as in the description. Packed super-reliable. Thank you for the gift! The print is excellent, bright, clear. We are very satisfied. The store is good!

D***a
verifed buyer
3 Dec 2018

Linda

L***a
verifed buyer
17 Nov 2018

To moscow the order came in a month. Mugs (2 pcs) are packed in a form of foam, very reliable. When filling the mug with hot water, the lines of zodiac constellations appear. Now about quality... On one mug, the thermal layer is applied with bubbles, see. Photo, and the other mug was a little curve, photo no, it's difficult to take a photo because. Mug black. Fingers can be felt dent outside and bulge inside the mug, but there are no cracks. How long will it last unclear.

A***a
verifed buyer
29 Oct 2018

Super mug, thank you!

E***z
verifed buyer
16 Oct 2018

Packed chic, fast delivery

M***k
verifed buyer
16 Oct 2018

Just stunning, heats up quickly, if boiling water-literally seconds in 10-15. Does not smell, ceramics are dense. Very beautiful. Only at the close examination it can be seen that the heating part literally half a millimeter moved away, so all the stars are "duplicated", but it does not really upset, if not look out

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